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We Support Community Health Centers.

We are the non-profit membership association for Idaho’s 15 community health centers. We serve as a united voice for community health centers and facilitate close collaboration with one another to drive down patient costs and deliver better health outcomes in rural and underserved areas throughout the state.








   

Upcoming Events List


  • Thursday
    1
    June

    HR Peer Group

    Peer Group

    Jun 1, 11:30 AM - 12:15 PM (MT)
    Peer to peer meeting for CHC HR staff. Please contact Robin Donovan (rdonovan@idahochc.org) to join this group.

  • Thursday
    1
    June

    Motivational Interviewing: Outreach & Front Desk Staff

    Webinar

    Jun 1, 12:00 PM - 01:00 PM (MT)
    Audience: Frontline Staff such as Front Desk, Outreach & Enrollment, CHWs, etc. Outreach and Front Desk Staff are often the first point of contact for most patient interactions. Unfortunately, these Frontline Staff sometimes face verbal abuse and emotional outbursts from patients who are experiencing a variety of frustrating situations. These frustrating situations can arise from both personal issues (e.g. health anxiety, financial concerns, fear, lack of sleep) and systemic issues (e.g. scheduling problems, Covid, insurance concerns, staffing shortages). Positive and warm interactions with frontline staff is a high predictor of overall patient satisfaction. Motivational Interviewing provides proven skills to help rapidly de-escalate and increase engagement and trust with patients.

  • Wednesday
    7
    June

    CMO Peer Group

    Peer Group

    Jun 7, 10:00 AM - 01:00 PM (MT)
    Closed group. Peer to peer meeting for Idaho CHC Medical Directors. Please contact Susan Ault to join.